Returns

You may return FULL PRICED items for a refund postmarked within 14 days of the delivery date

SALE ITEMS, Accessories (jewelry, belt, sunglasses) cannot be refunded or exchanged

All returns should be in new, unworn condition with the tags still attached. Returns postmarked 14 day policy are ineligible for a refund but will automatically be processed for an online credit ("SourceUnknownCredit")

***The customer is responsible for paying for shipping costs for returning any item(s) using a trackable shipping method. All shipping costs (original and return) are non-refundable.

Any items returned without the return form will take longer to be processed. Please email us at return@thesourceunknown.com to have your return form issued. 

RETURNS FOR CUSTOMER IN THE U.S.

Please email us at return@thesourceunknown.com for US warehouse address

***Please allow 7-10 business days for your return to be processed at our facility.

Refunds of returns are issued after the process has been completed and it takes up to 5-10 business days depending on your bank. 

Please email us regarding the items you returned along with the tracking number of the package at return@thesourceunknown.com.

 

RETURNS FOR CUSTOMER OUSIDE THE U.S. 

Please email us at return@thesourceunknown.com for our global warehouse address. Write 'International Return' with your order # in the subject line, description of the item(s) and reason for the return

***We usually accept return within 3 business days of their arrival at our warehouse. Once your return has been accepted, we will immediately request reimbursement and send you a confirmation email

 

PLEASE NOTE 

Defect Items

Defective or wrong items must be claimed, with images of the defects, within 7 days of receipt and must be in its original condition, unworn and unwashed

 

Any questions please email us at return@thesourceunknown.com