Returns

You may return FULL PRICED items for a refund postmarked within 14 days of the delivery date

SALE ITEMS, Accessories (jewellery, belt, sunglasses) cannot be refunded or exchanged

All returns should be in new, unworn condition with the tags still attached. Returns postmarked 14 day policy are ineligible for a refund but will automatically be processed for an online credit ("SourceUnknownCredit")

***The customer is responsible for paying for shipping costs for returning any item(s) using a trackable shipping method. All shipping costs are non-refundable.

 

RETURNS FOR CUSTOMER IN THE U.S.

Please send to:

SourceUnknown Return Dept #KY34087
397 E 54Th St
Elmwood Park
NJ 07407

***Please allow 7-10 business days for your return to be processed at our factory and then 5-10 business days for your bank to post the refund to your account

 

RETURNS FOR CUSTOMER OUSIDE THE U.S. 

Please email us at info@thesourceunknown.com for our global warehouse address. Write 'International Return' with your order # in the subject line, description of the item(s) and reason for the return

***We usually accept return within 3 business days of their arrival at our warehouse. Once your return has been accepted, we will immediately request reimbursement and send you a confirmation email

 

PLEASE NOTE 

Defect Items

Defective or wrong items must be claimed, with images of the defects, within 7 days of receipt and must be in its original condition, unworn and unwashed

 

Any questions please email us at info@thesourceunknown.com